Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Novato crews are already moving. Hirex Water Damage sends licensed technicians straight to your Novato address with extraction equipment already loaded and running.
We built our Novato branch after hearing the same complaint over and over from Novato, CA property owners — the "24/7" number that never actually answers. Every technician on our Novato roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Mold Remediation in Novato isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Novato, CA, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Novato, CA warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Anyone in Novato who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Novato call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Novato jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Novato team and get a straight answer on how urgent it is.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Novato crews scale the response to match the loss — nothing gets a cookie-cutter response.
Our Novato units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Novato homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Novato properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Novato crews are trained for exactly that protocol.
Every Novato job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Because our equipment cache sits inside Novato, CA, most Novato calls see a technician on-site in under 60 minutes.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
Final moisture readings have to hit dry-standard before we consider a Novato job done, and getting there again is on us, not you.
Tell our Novato dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
Our nearest available Novato crew is dispatched immediately with truck-mount extraction gear on board.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.
Every Novato job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Novato work order we issue. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Most Novato dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
We always quote first. You'll see a written estimate for the Novato job before any drying equipment starts running.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Novato properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Yes, our Novato crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Novato tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in Novato, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Novato jobs.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
See the zip codes and nearby cities listed below — our Novato crews cover that full radius.
Novato is our home base, and our reach extends across Novato, CA through a network of staged equipment and on-call technicians. If your address falls inside or near Novato, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Novato, Novato, CAReach our Novato line directly and get a technician on the way today.
Call +1-844-234-5373